Terms of Service

§1. General Provisions

1. These Terms of Service (hereinafter: "Terms") set forth the rules and conditions governing the use of the website available at getskin.pl (hereinafter: "Service").
2. The Service is operated by PRESSWAY Bartłomiej Paluch, registered at Zarzecze 268, 38-220 Dębowiec, Poland, Tax ID (NIP): PL6852340178 (hereinafter: "Operator").
3. The Operator may be contacted at the following email address: [email protected].
4. These Terms constitute the terms and conditions for the provision of electronic services within the meaning of the Polish Act of 18 July 2002 on the Provision of Electronic Services.
5. Acceptance of these Terms is effected by selecting the relevant checkbox during registration on the Service. Any User who does not agree with the provisions of these Terms should not register or use the Service.
6. The Service is intended exclusively for natural persons who have reached the age of 16. Persons who have reached the age of 16 but are under 18 may use the Service only upon obtaining the express consent of their legal guardian (parent or custodian). The Operator reserves the right to request confirmation of such consent.
7. Registration on the Service constitutes the conclusion of a contract for the provision of electronic services. A User who is a consumer shall have the right to withdraw from the contract within 14 days of its conclusion, without giving any reason, by submitting a relevant statement to the Operator's email address. During registration, the User consents to the commencement of service provision before the expiry of the withdrawal period and acknowledges that, upon full performance of the service, they will lose the right of withdrawal (Art. 38(13) of the Polish Act of 30 May 2014 on Consumer Rights).
8. The Service is subject to the provisions of Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market for Digital Services (Digital Services Act - DSA). The single point of contact for Member State authorities, the European Commission, the Board for Digital Services, and Users within the meaning of Art. 11 and Art. 12 DSA is the email address: [email protected]. Communication is conducted in Polish and English. Users or other persons may report content they consider illegal or in breach of these Terms published in the Service's public modules (e.g., chat) by directing reports to the above email address. The Operator shall process reports promptly and take appropriate action, informing the reporter of the decision taken, in accordance with Art. 16 of the Digital Services Act (DSA).

§2. Definitions

1. Service - the website accessible at getskin.pl, including all its subdomains, through which the Operator provides electronic services.
2. User - a natural person who has registered on the Service and holds an active Account.
3. Account - an individual, password-protected or externally authenticated (Steam, Google) user panel within the Service, enabling the User to access its functionalities.
4. Points - a virtual unit of account used within the Service, awarded to Users for completing Tasks. Points do not constitute electronic money, have no monetary value, and are not redeemable for cash.
5. Rewards - benefits available within the Service in exchange for Points, including but not limited to: virtual in-game items (e.g., CS2 skins), top-up codes, vouchers, and gift cards.
6. Task - a specific activity to be performed by the User (e.g., installing an application, completing a survey, reaching a specified level in a game) for the successful completion of which Points are awarded.
7. Offerwall - a third-party partner platform integrated with the Service that provides Tasks originating from external entities.

§3. Registration and Account Usage

1. Access to the full functionality of the Service requires registration and the creation of an Account.
2. Registration on the Service is voluntary and free of charge.
3. Registration is available via email address, Google account, or Steam account.
4. The User is required to provide accurate and truthful information during the registration process.
5. The User bears sole responsibility for maintaining the confidentiality of their Account credentials. Sharing login details with third parties is prohibited.
6. The Operator reserves the right to suspend or permanently delete a User's Account in the event of a breach of these Terms.
7. Accounts are non-transferable. The User may not sell, transfer, or otherwise make their Account available to third parties.
8. Registration using disposable or temporary email addresses (known as trashmail or tempmail) is prohibited. The Operator reserves the right to reject registration or block an Account if it detects that the provided email address originates from a domain offering temporary mailboxes.

§4. Prohibition of Multiple Accounts

1. Each User is entitled to maintain only one Account on the Service. This prohibition applies regardless of the registration data, email addresses, login methods, or devices used.
2. The creation of multiple accounts (hereinafter: "multi-accounts") by a single natural person constitutes a material breach of these Terms.
3. In order to enforce the single-account policy, the Operator employs technical identification measures, including but not limited to:
   1. analysis of IP addresses associated with User Accounts,
   2. analysis of browser fingerprints generated via JavaScript technology,
   3. analysis of other technical parameters of the device and session.
4. Upon reasonable suspicion or confirmation of multi-accounts, the Operator shall be entitled to:
   1. immediately suspend or permanently delete all related Accounts,
   2. forfeit (confiscate) Points accumulated on such Accounts, proportionate to the established breach,
   3. cancel any outstanding Reward orders,
   4. permanently block the User's access to the Service.
5. In the event of sanctions imposed for the existence of multi-accounts, the User shall have the right to file a complaint in accordance with §9 of these Terms. The User shall have no claim for the return of Points or Rewards lost as a result of a confirmed breach of this section.

§5. Rules for Earning Points

1. Points are awarded to the User for the successful completion of Tasks made available within the Service, including the Operator's own Tasks and Tasks originating from Offerwalls.
2. The types of Tasks, conditions for their completion, and the number of Points awarded are determined by the Operator and are subject to change. Changes shall apply only to Tasks made available after their introduction and shall not affect Points already awarded to Users.
3. Points for Tasks completed via Offerwalls are credited automatically upon receipt of confirmation from the third-party provider. The Operator shall not be liable for delays, errors, or failure of confirmation by external partners.
4. The following activities are expressly prohibited:
   1. the use of bots, automation scripts, emulators, or any tools designed to complete Tasks automatically,
   2. the use of VPNs, proxy servers, or any other tools that mask the User's true identity or location for the purpose of circumventing geographical restrictions or manipulating the system,
   3. impersonating other persons or providing false information in connection with the completion of Tasks,
   4. deliberately manipulating the Points-awarding mechanisms,
   5. abusing the referral system, including collusion with other persons for that purpose.
5. The Operator reserves the right to revoke Points awarded as a result of a breach of these Terms, abuse, or technical system error, without prior notice to the User. In the event of a technical error resulting in incorrect Points allocation, the Operator shall correct the User's balance and notify the User by electronic means. This also applies to Points earned through the affiliate system as a result of dishonest actions by referred Users (e.g., reversal of earnings from their Tasks).
6. In the event that a Task acceptance is reversed by an external partner (Offerwall operator), for example due to fraud detection, violation of the partner's terms, or a payment chargeback, the Operator shall be entitled to deduct the corresponding number of Points from the User's Account. If the User's Points balance is lower than the number of Points being deducted, the balance may become negative, and subsequently earned Points shall first be applied to cover the outstanding debit. A negative balance does not constitute a financial obligation on the part of the User - the User is under no circumstances required to make any monetary payment.
7. The Operator reserves the right to cancel Points accumulated in a User's Account if the User has shown no activity on the Service (no login and no Task completion) for a continuous period of 12 months. Prior to cancellation, the Operator shall notify the User by electronic means at least 30 days before the planned expiration.
8. The Operator reserves the right to freely determine and modify at any time the remuneration rates within the affiliate system (e.g., changing the percentage of earnings from referred Users) and the qualification conditions for referrals, and shall inform Users of such changes through the Service.
9. The Operator does not guarantee any specific level of earnings on the Service. The number of available Tasks, the amount of Points awarded, and the affiliate system rates are subject to change and depend on external factors beyond the Operator's control.

§6. Exchanging Points for Rewards

1. The User is entitled to exchange accumulated Points for Rewards available in the Service's catalogue.
2. The minimum number of Points required for a Reward redemption is determined by the Operator and is subject to change.
3. The fulfilment period for a Reward order is up to 72 hours from the time the order is placed, although in most cases fulfilment occurs sooner.
4. Receipt of a Reward in the form of a Counter-Strike 2 virtual item requires the User to hold an active Steam account with a properly configured Trade URL and to comply with Steam's trading requirements.
5. The Operator makes every effort to dispatch Rewards in the form of Counter-Strike 2 items without undue delay. However, the User acknowledges that such items may be subject to temporary trade restrictions imposed by Steam's platform policies (Trade Hold). In such cases, the delivery time for the Reward may be extended by the duration of the imposed restriction, which is beyond the Operator's control.
6. Rewards granted or ordered in connection with Points obtained in violation of these Terms shall be subject to cancellation.
7. The Operator does not guarantee the continuous availability of individual Rewards in the Service's catalogue. The assortment and availability of Rewards are subject to change without prior notice.
8. Rewards in the form of Counter-Strike 2 virtual items are delivered through the Steam platform. The Service is in no way affiliated with, sponsored by, or endorsed by Valve Corporation, the owner of the Steam platform and the Counter-Strike 2 game. All trademarks belong to their respective owners.
9. For Reward orders of significant value, the Operator may require additional identity verification from the User, including the presentation of an identity document, for the purpose of preventing abuse and verifying identity in connection with high-value Reward fulfilment.
10. The Operator shall not be liable for changes in the market value of virtual items (CS2 skins) after their delivery to the User. Prices of virtual items on the Steam platform and secondary markets are subject to fluctuations beyond the Operator's control, and the value of a Reward at the time of receipt may differ from the value displayed at the time of ordering.

§7. User Rights and Obligations

1. The User agrees to use the Service in compliance with applicable law, principles of social coexistence, and the provisions of these Terms.
2. The User shall refrain from any actions that may disrupt the proper functioning of the Service, including in particular: unauthorized access attempts to the Operator's IT systems, DDoS attacks, reverse engineering, and exploitation of software vulnerabilities (exploits).
3. The User may request the deletion of their Account at any time by sending a request to the Operator's email address. Account deletion is irreversible and results in the forfeiture of all accumulated Points and activity history.
4. The User bears sole responsibility for settling any tax obligations arising from obtaining Rewards on the Service, in accordance with the laws applicable in their place of tax residence.
5. All content available on the Service, including logos, graphics, texts, page layout, software, and databases, constitutes the intellectual property of the Operator or its licensors and is protected by copyright and industrial property law. The User does not acquire any intellectual property rights to the Service's content beyond the right to use it within the scope permitted by these Terms. Copying, distributing, or modifying the Service's content without the Operator's written consent is prohibited.
6. The User agrees to use the Service's communication features (chat, comments) and the affiliate system in accordance with their intended purpose. The following activities are expressly prohibited:
   1. sending unsolicited advertising messages or spam via the Service's chat,
   2. posting offensive, vulgar, hateful content or content that infringes the rights of third parties,
   3. abusing the affiliate system through artificial generation of invitations, self-referral by creating accounts from one's own referral links, or other forms of manipulation,
   4. distributing affiliate links in a manner that is misleading as to the nature of the Service or the conditions of participation.
7. If the User discovers a technical error, security vulnerability, or other malfunction in the Service, the User is obligated to report it immediately to the Operator at: [email protected]. Deliberately exploiting discovered bugs (exploits) to gain unauthorized benefits constitutes a material breach of these Terms and may result in the immediate blocking of the Account and forfeiture of accumulated Points.
8. The Operator reserves the right to moderate content published in the chat, including the removal of messages that violate these Terms and the imposition of temporary or permanent messaging restrictions (mute) on Users who breach the communication rules, without the need to suspend the User's entire Account.
9. The Operator does not employ deceptive design patterns (dark patterns) within the Service that could distort or impair Users' ability to make free and informed decisions, in accordance with Art. 25 of the Digital Services Act (DSA).

§8. Operator's Liability

1. The Operator shall not be liable for temporary unavailability of the Service resulting from technical causes, maintenance work, software updates, or force majeure events.
2. The Operator shall not be liable for the consequences of User actions that are inconsistent with these Terms or applicable law.
3. The Operator shall not be liable for the content, products, services, or actions of third parties (including Offerwall operators) to which the Service merely redirects Users.
4. The Operator makes every effort to ensure the proper functioning of the Service; however, it does not guarantee uninterrupted availability or the complete absence of technical errors.
5. For Users who are not consumers within the meaning of the Polish Civil Code, the Operator's aggregate liability to the User arising from the use of the Service shall be limited to the value of Points accumulated in the User's Account. This limitation shall not apply to damage caused intentionally. The Operator's liability towards Users who are consumers shall be governed by the mandatory provisions of Polish law.

§9. Complaints

1. The User is entitled to submit complaints regarding the functioning of the Service to the email address: [email protected].
2. A complaint should contain at minimum: data identifying the User (email address or Account name), a description of the issue, and the desired resolution.
3. The Operator shall process complaints within 14 days of receipt. In justified cases, this period may be extended, and the User shall be informed accordingly.
4. For complaints regarding Tasks originating from Offerwalls (partner platforms), the Operator may require the User to first contact the respective Offerwall operator if this is required by the partner's procedures. In such cases, the Operator shall take action regarding the complaint after the User has documented a prior attempt to resolve the matter with the external partner. The foregoing does not limit the User's right to submit a complaint directly to the Operator.
5. A User against whom a decision has been taken to restrict content visibility, suspend, or block an Account shall have the right to appeal such decision through the internal complaint-handling system within 6 months of becoming aware of the decision. Appeals should be directed to the email address: [email protected]. The Operator shall process the appeal promptly, in a non-discriminatory, non-arbitrary manner, and with human oversight, in accordance with Art. 20 of the Digital Services Act (DSA).

§10. Final Provisions

1. The Operator reserves the right to amend these Terms. Users shall be notified of planned changes through the Service or by electronic communication at least 14 days before the changes take effect. If the User does not accept the changes, they shall have the right to terminate the agreement (delete their Account) before the effective date of the changes, retaining the right to redeem previously accumulated Points.
2. Continued use of the Service following the effective date of amended Terms shall constitute acceptance thereof.
3. Matters not governed by these Terms shall be subject to the provisions of Polish law, in particular the Civil Code and the Act on the Provision of Electronic Services.
4. Any disputes arising from the use of the Service that cannot be resolved amicably shall be submitted to the court of competent jurisdiction for the Operator's registered office. This provision shall not apply to disputes involving consumers within the meaning of the Polish Civil Code - in such cases, jurisdiction shall be determined in accordance with the provisions of the Polish Code of Civil Procedure.
5. Users who are consumers may avail themselves of out-of-court complaint and redress mechanisms, including through the ODR (Online Dispute Resolution) platform available at: https://ec.europa.eu/consumers/odr.
6. If any provision of these Terms is found to be invalid or unenforceable by a competent court or authority, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by the applicable provisions of generally binding law.
7. These Terms have been drawn up in Polish. In the event of any discrepancy between the Polish-language version and translations into other languages, the Polish-language version shall prevail.
8. These Terms of Service shall enter into force on 1 January 2026.