# FAQ - Questions & Answers - GetSkin.pl > Earn free CS2 skins by completing simple tasks ## General ### What is GETSKIN.PL? GETSKIN.PL is a free platform where you collect points by completing simple tasks and exchange them for rewards - mostly **free CS2 skins** delivered straight to your Steam account. You earn points by watching short ads, filling in surveys, installing apps or inviting friends. Signing up takes seconds and requires no deposit. ## Account ### How do I create an account? Registration takes seconds. Go to [Sign up](/en/register), choose your preferred method and follow the steps. After verifying your email you get full access and can start earning points right away. ## Points & Tasks ### How do I earn points? You earn points in several ways: completing external tasks in the [Tasks](/en/tasks) section (surveys, app installs, watching ads), claiming the daily login bonus, leveling up your account and inviting friends via the referral system. The more active you are, the faster your balance grows. ## External tasks ### I completed a task but did not get points - what do I do? Most external tasks are approved within minutes, but some (long surveys, app installs) need longer verification - sometimes 24-72 hours. If your points are still missing after that, open a [support ticket](/panel/help/new) and attach a screenshot proving completion. ## Rewards & withdrawals ### What rewards are available? In the [Rewards](/en/rewards) section you can exchange points for: CS2 skins delivered to Steam, vouchers for popular shops and cash withdrawals. The reward list is updated regularly and each item shows the exact point cost. ## CS2 skins ### How do I exchange points for a CS2 skin? Order a CS2 skin in the [Rewards](/en/rewards) section - filter by "CS2 skins", pick the item and click Redeem. If you have not set your Steam trade link yet, the system will ask you to do so. After confirmation the skin is sent to your Steam account. ## Security ### Is GETSKIN.PL safe? Yes. All connections are encrypted (HTTPS), passwords are hashed and we never ask for your Steam login credentials. For extra security we recommend enabling two-factor authentication (2FA) both on GETSKIN.PL and Steam Guard on Steam. ## Mobile app ### Does GETSKIN.PL have a mobile app? Yes. The app is available on both Android (Google Play) and iOS (App Store) - download it from your store and log in with the same credentials as on the website. You can also fully use the platform via the mobile browser - the site is responsive. ## General ### Is GETSKIN.PL free to use? Yes, GETSKIN.PL is 100% free. We do not charge anything for registration, completing tasks or claiming rewards. The system works the other way around - you earn while completing short tasks on your PC or phone. ## Account ### What sign-up methods are available? You can create an account using email, Google or directly via Steam. Logging in via Steam is the most convenient option if you plan to exchange points for CS2 skins - your trade link is set up faster. ## Points & Tasks ### What is the difference between internal and external tasks? **Internal** tasks are actions we run directly (e.g. watch a video, check a new feature, send a screenshot). **External** tasks come from our partners and include surveys, app installs and short tests. Both types are free and paid in points. ## External tasks ### How long does task approval take? Approval time depends on the type of task and the partner providing it. Short tasks usually approve within minutes to hours. Surveys and app installs can take up to 72 hours for full verification. Details are always listed next to each task. ## Rewards & withdrawals ### How many points do I need for my first reward? The first reward threshold depends on the chosen item. The cheapest options (small vouchers) are usually the fastest to unlock. Check current thresholds directly in the [Rewards](/en/rewards) section - we always show the latest values there. ## CS2 skins ### How do I set the Steam Trade URL? To receive skins on Steam we need your trade link. Find it in Steam: *Steam → Inventory → Trade Offers → Who can send me trade offers?* Copy the URL from the bottom of that page and paste it in your GETSKIN.PL profile settings. ## Security ### How do I enable 2FA? In account settings open the Security section and turn on 2FA. You can use an authenticator app (e.g. Google Authenticator) or the email method. Once enabled, every login from a new device will require a code. ## Mobile app ### Can I earn the same way in the mobile app as on the website? Yes. The app includes the same tasks as the web version, plus extra mobile-friendly features - push notifications about new tasks, daily bonus with one tap and quick withdrawal status view. Points and withdrawal history sync with your web account. ## General ### How do I get free CS2 skins? To get free CS2 skins: 1. Create a free account on GETSKIN.PL. 2. Complete tasks in the [Tasks](/en/tasks) section - the more you complete, the faster your balance grows. 3. Use the daily bonus and referral system to speed it up. 4. Once you have enough points, go to [Rewards](/en/rewards), pick a CS2 skin and click Redeem. 5. After your Steam trade link is verified, the skin lands in your inventory. ## Account ### I forgot my password - what do I do? On the login page click "Forgot password", enter the email tied to your account and check your inbox. You will get a reset link. The link expires after some time for security reasons. ## Points & Tasks ### What is the daily bonus? The daily bonus is extra points for your first login of the day. The longer your streak, the bigger the bonus. All you need to do is visit the site once a day to keep your streak alive. ## External tasks ### Why might points be revoked after being awarded? Points can be subtracted if the partner decides after extra verification that the task was not completed correctly - for example you abandoned the survey, refunded the install or provided false data. Every adjustment is visible in your points history with the reason. ## Rewards & withdrawals ### What is the current points conversion rate? You can see the conversion rate in real time in the [Rewards](/en/rewards) section - each item shows its point cost and equivalent value. The table is updated continuously, so it is always the most reliable source. ## CS2 skins ### My skin did not arrive on Steam - what should I do? The most common reasons are: outdated trade link, blocked trades in Steam (Steam Guard), a password change on Steam in the last few days or a full inventory. Check these first, and if everything is correct - open a [support ticket](/panel/help/new) with the transaction ID and we will help. ## Security ### What is forbidden on the platform? Forbidden actions include: holding more than one account, using VPN to bypass regional limits, cheating on tasks and surveys, sharing your account with others and using bots. Violations result in account ban and loss of all collected points. ## Mobile app ### Where can I download the GETSKIN.PL app? The GETSKIN.PL app is available in both stores - **Google Play** (Android) and the **App Store** (iOS). Just search "GETSKIN.PL" in your store or use the download links on the homepage. After install, sign in with the same account as on the website - points and withdrawal history sync automatically. ## General ### Who is GETSKIN.PL for? The platform is for anyone playing CS2 who wants to get skins without spending money. Most users are players who do not want or cannot buy skins but have a few minutes a day to complete a simple task. We also offer cash withdrawals and vouchers. ## Account ### Can I change my username or email? Yes. Most account data (username, email, avatar) can be changed in account settings. Some changes require email confirmation. ## Points & Tasks ### What is the level system? Every point you earn raises your account level. Higher levels unlock extra perks - one-time rewards for level-ups, a bigger daily bonus and higher withdrawal limits. Current thresholds are visible in your [profile](/panel/account). ## External tasks ### Do surveys require real answers? Yes. Surveys pay because companies need genuine answers - they check the quality of each response and cheating results in no points. Answer honestly and do not rush, so you are not rejected for being too fast. ## Rewards & withdrawals ### How do I claim a reward? Go to the [Rewards](/en/rewards) section, pick the item you want and click Redeem. Depending on the reward type you will be asked for your Steam trade link (CS2 skins), email (vouchers) or payment details (cash withdrawals). ## CS2 skins ### Are the CS2 skins genuine? Yes. All skins delivered by GETSKIN.PL are original Counter-Strike 2 items, obtained legitimately and sent via Steam Trade. Once received, they sit in your inventory just like any other skin bought on the market. ## Security ### What should I do if I notice suspicious activity? If you see an unauthorized login or weird point transactions, change your password immediately, enable 2FA and open a [support ticket](/panel/help/new) with details. If needed, we will temporarily lock the account to protect your balance. ## General ### What is the minimum age to use the platform? GETSKIN.PL is available for users aged 16 and above. Users between 16 and 18 need clear consent from a parent or legal guardian to create an account and claim rewards. ## Account ### Can I delete my account? Yes. Account deletion is available in settings. Remember that all collected points and activity history are removed together with the account. The action cannot be reversed. ## Points & Tasks ### How does the referral system work? After signing up you get a unique referral link to share with friends. For every referred account that completes tasks, you receive a commission in points. Referrals can build steady passive earnings. Check your stats in the [Referrals](/panel/referrals) section. ## External tasks ### Can I complete the same task multiple times? Most tasks have a one-time limit per account. Some repeatable surveys or daily-reset tasks are clearly marked in the list. Trying to bypass the limit (e.g. with a new account) is forbidden and ends in a ban. ## Rewards & withdrawals ### How long does reward processing take? Most rewards process quickly - vouchers and automatic payouts often arrive within minutes, CS2 skins typically reach Steam within a few hours after verification. More complex withdrawals can take up to 72 hours. The status of each withdrawal is tracked in your panel. ## CS2 skins ### Can I pick a specific skin? Yes. Besides ready-made offers we also have a marketplace where you can exchange points for a specific skin (e.g. AK-47 Redline in a chosen condition). Just pick it from the available list and pay with points. ## Security ### How do I report a problem or a bug? The fastest way is to [create a support ticket](/panel/help/new) - you can attach screenshots, describe the issue and include the transaction ID. Our team usually replies within a few hours on business days. ## Points & Tasks ### How many points can I earn per day? There is no fixed cap - it depends on the number of tasks available in your country and how much time you can spend. More engaged users collect the value of their first small reward within a day or two. --- Source: [FAQ](https://getskin.pl/en/faq) - GetSkin.pl